Customer Relationship Management is software that enhances operational efficiency, growth strategies, productivity and customer satisfaction. By using our CRM companies can manage, analyze, data and record customer interactions. The software is designed to compile the details of customers across various channels. It consolidates customer information into a single database, so that a business user can access the information easily and manage the customer. It also records the customer interactions in real time. eTCS CRM helps you to provide better customer services by keeping an up to date track record of customer interactions. It is easy to access and user friendly, so that you could manage your work efficiently.