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eTCS, which refers to website (the “Site”) is owned and operated by Ecumenical Techno Consultancy Services – Pvt Ltd.

This privacy policy describes the way we collect, store, use, and protects your personal information while you make purchase at us or make an enquiry at us. By “personal information” we mean information that can be associated with a specific person and can be used to identify that person.

We may amend our Privacy Policy and Terms and Conditions at any time by posting a revised version on the Site. Please check our Privacy Policy and Terms & Conditions posted on site time to time.

Our Privacy Policy covers the following topics:

  1. Our collection of your personal information

  2. Our use of your personal information.

  3. Accessing, reviewing and amending your personal information

  4. Third party website links

  5. Protecting your personal information

  6. Contact us about privacy policy questions

Our collection of your personal information

We collect customer’s personal information, when customer registers to our website, buy/order products or services from our website, subscribe to Newsletter, submit feedback form, or send us a communication via any available option.

Our use of your personal information

    1. Customer personal information is used when we need customer identity to ease processing of transactions happening from our website, like products or services from our website.

    2. Other legitimate interests may include:

providing you with services described on any of our websites;

      • verifying customer identity when logged in to our website.

      • providing support services

      • sharing for updates and Newsletter of our website.

      • To check for customer usage of our website to identify potentially fraudulent activity and to ensure compliance with the user terms that apply to our websites;

      • For the queries requested by the customer and survey comments on the website.

      • managing legal/operational affairs including risk management related to content and fraud matters;

      • improving our products and services.

    1. For multiple purposes required by the law.

    2. For granting court of law, law enforcement authorities, government requests or any other occasions that may relate to investigations.

Accessing, reviewing and amending your personal information

    • We may provide certain personal details to vendors of marketplace to offer support to our customers.

    • We keep our customer’s private information on our servers as long as we provide services and able to comply with legal obligations.

    • Incase customer wants to erase their personal information eTCS would close their account completely.

    • All information about deleted accounts is kept on our servers so we are able to use it for our legitimate business interests: to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and/or take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy

Protecting personal information securely

    • In order to keep your information secure, we are applying certain organizational measures to protect it against any unauthorized or unlawful use and accidental loss or destruction.

    • We share and provide access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible.

    • To store your information, we are using secure servers.

    • We verify the identity of all individuals who request access to private information before granting them access.

    • We use SSL certificate encryption to protect the data transfer.

    • Make sure your information is safe and secure. We are not responsible if you try to circumvent privacy settings on our websites. In the event we give you the password to certain parts of our website you are responsible for keeping it safe. You must not share it with third parties especially comments or questions areas since these areas can be viewed by any user of our websites.

    • Due to obvious reasons, we are not able to control users’ actions on our websites. This is why you need to share your information in public areas of our websites wisely, as we cannot guarantee that your information will not be viewed by unauthorized parties.

    • When you choose to share your information via a third-party website, you need to check the privacy policy of that website to be aware of their information management/protection practices.

Changes in Privacy Policy

As the data controller and data processor, we reserve the right to change or modify this Privacy Policy at any time. In the event of some changes being applied we will publish them in the Privacy Policy section and you will be notified via email that certain changes to our Policy were applied.

Contact Information

Depending on the context of personal information you provide, is both data controller and data processor of your personal information under this policy. is a processor of personal information submitted to the services or collected through the services on behalf of or at the direction of subscribers.

If you have any questions regarding this Privacy Policy, including processing of your personal information, or if you believe your privacy rights have been violated, please contact us at We will respond to all requests, inquiries or concerns within seven working days.