Today, we have stepped into a digital world and the usage of mobile applications has been increasing from time to time since the past decade. Also, everyone is connected and there are no boundaries and this is possible only because of the advancement in the technology of the apps. The increasing demand for the new features has also resulted in widespread interest in mobile apps. There are some of the mobile applications development trends illustrated below.
It provides real-time interaction between the service provider and customers. The data shows that by end of 2021 the chatbot will be behind almost 85% of all the customer service interactions.